Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Overview

This privacy policy applies to the website theindusvalleyleh.com operated by The Indus Valley. We act as the Data Controller for personal information collected through this website. This policy explains how we collect, use, share, and protect your personal data when you visit our website or use our services.

Data Collection & Processing

We process your personal data under the following legal bases:

  • Contract Performance: To fulfill reservations and provide the services you have requested.
  • User Consent: When you voluntarily provide information through forms or agree to cookies.
  • Legitimate Business Interests: To improve our services, marketing, and website experience.
  • Payment Processing: To securely process transactions related to your bookings.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Audits and Legal Obligations: To meet audit requirements and legal proceedings.

How We Collect Your Data

Direct Collection

Information you provide during communication with us, booking forms, registration, and general use of our services.

Third-Party Collection

Data collected via cookies and tracking technologies from third-party tools such as Google Analytics. Consent is required for third-party tracking via our Privacy Center.

Data Sharing

  • Your data may be shared with Service Providers to facilitate website operations and service delivery.
  • All Service Providers are contractually bound to maintain confidentiality of your data.
  • Third parties may track online behavior across websites for analytics purposes.
  • Analytics Provider: Google Analytics is used to understand website usage and improve our services.

Your Rights

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to data portability
  • Right to withdraw consent
  • Right to object to processing
  • Right to lodge complaints with Data Protection Authorities

To exercise your rights, please contact us at info@theindusvalleyleh.com.

Data Security

  • We implement technical safeguards to protect against unauthorized access, loss, or misuse of your data.
  • Users are responsible for maintaining strong passwords and protecting their account credentials.
  • All sub-contractors and service providers are contractually bound to maintain appropriate security standards.

Data Transfers

  • Your data may be transferred to third-party service providers located internationally.
  • Transfers are made only with adequate security controls in place.
  • By accepting this policy, you consent to such transfers.

Children's Privacy

  • Our website and services are not intended for users under 16 years of age.
  • We do not knowingly collect personal data from users under 18.
  • If you believe your child's data has been collected, please contact us immediately.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies independently before providing any personal information.

Policy Updates

  • This privacy policy may be updated periodically to reflect changes in our practices.
  • Material changes will be communicated via our website, blog, or email notification.
  • Continued use of our website after updates constitutes acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us: